4. Opt-Out Instructions Your consent to receive automated texts is entirely voluntary. You may opt-out at any time:

• To stop receiving messages, reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message from us.

• You may also email us at charles@nauticalcanvassolutions.com with your opt-out request.

• After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.

5. Help and Support If you are experiencing issues with our SMS notifications or need assistance, you can:

• Reply with the keyword “HELP” to any message.

• Email us directly at charles@nauticalcavassolutions.com

6. Message and Data Rates Standard message and data rates may apply for any messages sent to you from us and from you to us. Please consult your mobile service provider for details regarding your text plan or data rates.

7. Privacy and Data Security We value your privacy and are committed to protecting your personal information. Your data will be used solely for the purposes described in this policy, such as managing your service appointments, processing payments, and ensuring proper communication regarding your services. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations.

8. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.

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